The effectiveness of the solution to address the stated business objectives
Engineering Excellence refers to both the quality of the engineering provided by our solution fundamentals, as well as the ability to create excellence through the engineering process defined in our ways of working.
It is the culmination of 19 years of successful solution delivery experience, incorporated into our internal systems and processes to ensure consistent, proactive interaction with customers and partners with an absolute focus on solutions that generate effective returns.
It allows us to continuously monitor and manage during the solution delivery process:
Decision makers increasingly face situations where they do not have time to wait for all the information to make an informed decision or proceed on a course of action. Business environments are increasingly characterized by volatility, uncertainty, complexity and ambiguity).
A different strategy is required for success in this modern environment. This is, particularly apparent in software development, where success requires continuous vetting against business objectives. At the outset, solutions cannot be fully defined, therefor the strategy deployed must provide the ability to change direction or stop if feedback does not support the achievement of the objectives.
Our systems, processes and controls have evolved over a number two decades, incorporating complex concepts such as DevOps, Agile and Fail Fast with the fundamental view that on time and on budget does not always equate to success.
This also allows us a great deal of flexibility in managing engagements tailored to customer requirements.
Our Ways of Working incorporates you, the customer at the center of each delivery Squad, where requirements evolve continuously as the solution is shaped.
At the core of our ways of working, is the ability to make work visible and providing our customers with complete transparency of every stage of the process. To achieve this, we report project status directly from the source, our code repository providing you with real-time online access to see project status.
Our solution-based approach aims to solve a specific business problem or achieve an agreed outcome within stated constraints
Time & Materials
We agree on a number of hours per resource. The customer is responsible for outcomes, we are held accountable for quality.
Service Level Agreement
We provide a predetermined number of hours to support an application. Response times and prioritisation are agreed based on customer requirements.
We provide dedicated staff onsite based on a long-term relationship where the focus is on partnering and the key goal is align with your goals. This context enables us to augment your team with the best people for long-term success.
Failure is when you do not achieve your objectives and have consumed your allotted resources.
Learning is when you realise you cannot achieve your objectives in the manner nVisioned early enough in the process to be able to change direction or stop.
A process that adapts to evolving requirements. Providing insights for decision making during the course of an initiative.
Self-building, deploying, testing: More time perfecting and adding value.
Usage analysis included in all solutions: Understand how it's working when live.
Secure by Design
Adherence to industry best practices.